This page covers two different things: how we design aicauthority.org to be usable by everyone, and how candidates with disabilities or documented conditions can request reasonable accommodations for a proctored AICA examination. Both are published so nobody has to ask twice.
AICA designs aicauthority.org to align with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This is a design and engineering commitment, not a claim of formal compliance: AICA has not commissioned a third-party accessibility audit of this site, and we say that plainly rather than imply a certification we do not hold. We are working toward WCAG 2.1 AA across the site and treat it as the standard against which we build and review new pages.
Accessibility is not a one-time project. As we add pages, forms, and features, we build them against the same standard rather than retrofitting accessibility afterward.
We do not consider this list finished. If something on the site does not hold up to these intentions, we want to know, and the reporting route below exists for exactly that.
If you encounter a barrier anywhere on aicauthority.org, tell us. Email sophia@aicauthority.org with the page you were on and a description of the problem you ran into. AICA will investigate and respond.
A useful report is usually short: the page URL or name, what you were trying to do, and what happened instead. Screenshots or the assistive technology and browser you were using are helpful but not required.
Website accessibility and exam accommodations are two separate commitments, addressed here on one page for convenience. Candidates with disabilities or other documented conditions may request reasonable accommodations for a proctored AICA examination. Accommodations that AICA supports include, depending on the situation:
An accommodation changes the conditions under which a candidate is assessed. It does not change the certification standard the candidate is assessed against; the credential means the same thing however it was earned.
Requests should be submitted in advance of exam registration by emailing sophia@aicauthority.org, with supporting documentation where appropriate to the request being made. Submitting early gives AICA time to review the request properly and put the accommodation in place before the exam is scheduled.
Every AICA examination is proctored through an Authorized Training Partner (ATP). Because of that, an approved accommodation is coordinated between AICA and the ATP delivering your exam, so the accommodation is actually in place on exam day rather than agreed to on paper only.
This is version 1.0 of the AICA Accessibility & Accommodations statement, effective 11 July 2026, and reviewed annually. Where this statement is revised, the version and effective date on this page are updated.
Accessibility is a standard we build to, not a box we check once.